Get customer feedback on any experience
Customer Research Tools
Create any study from scratch to see, hear and talk to customers for:
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Needs discovery |
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Website and app design, content and usability validation |
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Card sorting and information architecture testing |
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Concept and prototype testing |
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A/B testing |
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Mobile validation |
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Marketing campaign, creative and message testing |
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Online/offline customer journeys and ethnographics |
Find and connect with your exact audiences for your study
With the UserTesting diverse, global panel, it’s easy to target your exact customers. Or, you can use your own audiences of customers or employees with My Panel and My Recruit.
Learn more about: UserTesting Panel
Build a custom test framework in minutes
Whether you’re a research professional or just someone who needs fast feedback on an experience, our intuitive test creation makes it easy to target your audience, create tasks and ask questions using configurable drag-and-drop components.
Speak to your customers live with same-day video interviews
Recruit for and schedule live 1:1 interviews in less than a day with Live Conversation. Ask open-ended questions, follow-up on important points, and get deeper insights with the ability to talk to your customers via live video.
Learn more about Live Conversation
Manage all your tests with an integrated dashboard
Great experiences are measurable. Our test analytics help you quantify those experiences using multiple choice questions, written responses and rating scales. When you’re ready to analyze user satisfaction, simply export for an easy look at the big picture.
Insight Core is part of the UserTesting Human Insight Platform
