Leading healthcare IT provider: how they prove the value of UX as part of the PDLC

By UserTesting | July 19, 2023
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In a rapidly changing landscape, it’s more important than ever to talk the same language as your executives, and demonstrate the continual value that UX can deliver to your organization.

In this case study, you’ll learn about how a product manager turned UX researcher at a global healthcare IT provider managed to collect data from hard-to-recruit users of their software and demonstrate the value of UX insights to their internal stakeholders and make it a crucial part of the PDLC.

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UserTesting

With UserTesting’s on-demand platform, you uncover ‘the why’ behind customer interactions. In just a few hours, you can capture the critical human insights you need to confidently deliver what your customers want and expect.