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Ki Arnould

About the author:

Ki is a CX and user research enthusiast, low-carb queen, minimalist, media nerd, and happy hour maven

Research

Testing the customer experience of Amazon's Prime Day

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Marketing

Adding remote focus groups to your user research strategy

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Research

Tips for Using Written Response Questions in UX Research

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Research

Setting Clear Objectives for Your UX Research

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Research

Why You Should Do a Dry Run Every Time You Test Remotely

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Research

How, When, and Why to Benchmark Your UX Research Findings

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