Professional services

We're experts on industry-leading UX methodologies with over 200 years of cumulative experience to support you through every stage of your journey.

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Strategy and consulting

Our expert consultants will guide you on integrating human insight into your business to help you maximize your return on investment. We’ll work with your organization to set a vision, build a roadmap, and create templates that empower your team to make quick, confident decisions.

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Full-service research

Amplify your impact

  • Increase your UX program's speed, quality, and impact with support from our dedicated research experts.

Scale your research program

  • Extend your team’s capacity by outsourcing entire projects or continuous research programs to our full-service research delivery team.
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Benchmark experiences with QXscore™

Stand out in an increasingly crowded market by identifying areas for differentiating your brand, product, or service. Lean on our expert research team to benchmark your experiences vs. competitors or measure its performance over time using QXscore™, a standardized score of both behavioral and attitudinal measures of user experience.

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Audience services

Gain a fresh perspective by connecting with hard-to-reach and unique audiences. Tap into our trusted and vetted partner networks with help from our team of skilled recruitment professionals. Reach more audiences and capture quality insights to propel your business goals.

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Accessibility testing

Create exceptional and inclusive customer experiences for everyone. Test your website or application with assistive technology users with full support from our specialized research team. Discover pain points, receive recommendations for improvements, and ultimately reduce risk by discovering and addressing usability issues.

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Leverage over 200 cumulative years of UX research expertise

Let our team of experts surface, analyze, and deliver the insights you need to improve your product, service, and brand experiences.