Embed human insight into more business decisions

Drive alignment across teams with human insight, backed by a proven framework for adoption, momentum, and success.

Hero image for solutions teams UX Teams

Satisfy your organization's need for fast customer insight

The UserTesting Human Insight Platform is a scalable solution for UX teams to quickly and easily collect quality customer feedback and create better, more customer-driven experiences.

Remote video URL

Empowering UX teams with fast customer feedback

Embed customer perspectives into every experience with pre-built templates, created by UserTesting UX research experts.

  • profit icon

    Mitigating risk

    Reduce risk by testing with your target audience throughout development.

    Explore template
  • investigation icon

    Needs and frustrations discovery

    Identify opportunities to improve customer experiences or activities.

    Explore template
  • target icon

    Diverse and inclusive perspectives templates

    Learn how experiences differ across groups to better serve all users.

    Explore template
  • handshake icon

    System Usability Scale Evaluation

    Measure a product's ease of use with the System Usability Scale.

    Explore template
  • behavioral-analysis icon

    Feature prioritization

    See how users and customers prioritize different features or projects—and what matters most.

    Explore template

Scalable insights to meet the demand for customer feedback

Contributor testing speaker device on laptop sharing insights, Pat

Increase the quality of customer experiences to drive greater demand

Test the full customer journey. Validate concepts, designs, and decisions with high-quality “think out loud” feedback from your exact target audience.

Empower designers to make decisions that save time and reduce rework

Powerful visualizations for easy analysis. UserTesting works with prototyping tools designers know and love, such as: Figma, InVision, Axure, Adobe XD, and more.

UX team in meeting reviewing research

Drive alignment across teams, ensuring all insights are based on best practices

Templates, access control, approval flows, and robust governance for roles and permissions.

Partnerships and programs to ensure your success

teams icon

Consulting services

Expertise in building insights into an existing process—SAFe Agile, Agile, Waterfall, Hybrid, design thinking, and more. 

Learn more
send icon

Implementation services

Guided account configuration for InVision, Figma, Adobe XD, Sketch, Protopie, Miro, Mural, and more.

Learn more
handshake icon

Powerful partnerships

Ensure digital product teams can leverage their current technology stack while streamlining their process

Learn more

Additional resources

Investing in UX research


Investing in UX research

Don't miss these 6 tips for convincing stakeholders to invest in UX research.

Group of professionals working on a task


How continuous discovery improves UX

Ensure the best experience possible through continuous UX discovery.

Person on a phone call looking at his laptop


How to use an affinity diagram to organize UX research

When it comes to categorizing information, nothing is obvious. How you perceive one bit of information can (and often will) differ from the next person.