UserTesting + Quantum Metric
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Quantum Metric and UserTesting allow you to combine quantitative behavioral data with qualitative human insight to better understand your customers' experiences. Use Quantum Metric as the “hypothesis engine” to understand customer behaviors, then uncover the "why" behind these behaviors with real customer feedback from UserTesting. Remove the guesswork from customer experience decisions by accessing behavioral, product performance, and customer preference insights that help you build better products. Request a trial to learn more.
![Quantum-Metric-UserTesting](/sites/default/files/styles/full/public/2022-09/Quantum-Metric-UserTesting.png?itok=wqoYIEK7)
Best of both worlds
Qualitative and quantitative insights for a deeper customer understanding
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Determine
Determine where and when to launch a UserTesting session based on customer experience insights gathered from Quantum Metric.
![investigation-icon](/sites/default/files/styles/in/public/2022-08/Investigation-100x100.png?itok=6006nbkD)
Identify
Identify ideal participant profiles using Segment Builder from Quantum Metric and dive deeper with these audiences in UserTesting to understand intent.
![Team icon](/sites/default/files/styles/in/public/2022-08/Team-100x100.png?itok=wjUEwgZn)
Recruit
Recruit targeted users in real-time to share feedback through UserTesting.
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Monitor
Monitor UserTesting sessions within Quantum Metric to uncover larger trends, and understand aggregate customer journeys, pain points, and performance improvements
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Validate
Validate insights from Quantum Metric by conducting targeted live interviews or recorded sessions with UserTesting’s global contributor network.
UserTesting and Quantum Metric
Build better digital products faster with human insight