Product releases

UserTesting product releases

Check out the latest features and updates to the UserTesting suite of products

October 2023 product release

Get the right human insights faster to make better decisions and amplify business results.

Designing and building exceptional user experiences requires gathering feedback from the right people, running effective and efficient experiments, and getting insights to the right stakeholders fast. 

We’re pleased to launch several new product features and services to help teams find hard-to-reach audiences, share insights across their organizations, and provide research capacity to deliver insights fast. The capabilities included with this release include new third-party integrations, niche audience recruiting, a portfolio of unified support services, and research delivery for all UserTesting customers. 



Get insights faster by finding the right audiences, even those that are hard to reach. Expand your team’s capacity with turnkey research produced by experts at UserTesting.

Niche audience recruitment: Capture critical insights from unique and hard-to-reach audiences. Understand your target audience’s needs and identify opportunities to develop solutions that propel your business goals. 

UserTesting Insight Services: Outsourcing research saves costs, provides expertise, and offers customized solutions for growth and informed decision-making. It also ensures data security, risk mitigation, and efficient research management.

UserTesting University: The various learning academies across UserZoom and Enjoy HQ have been combined into UserTesting University to simplify the customer learning experience. 

UserTesting Support Services: Get help when you need it from our award-winning Customer Support team with both research and technical expertise. All UserTesting customers are now covered under the same support plan.

UserTesting AI insight summary (beta): Uncover powerful new insights, more efficiently, by leveraging AI to automatically summarize key learnings and identify important moments from video, text, and behavioral data. AI-generated results also point you to the source videos to verify the results.

Previous product releases