Services
Premier Support
Get the extended support you need, when you need it most. Premier Support provides faster, enhanced access to our technical support specialists and the ability to connect directly with a dedicated team of experienced UX researchers.
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Power Sessions
Premier Support customers receive unlimited access to Power Sessions, which are 30-minute online meetings with our research and product experts for 1:1 guidance on your testing.
![Power sessions](webp/image-power-sessions-1236x80053a3.webp)
Priority Access
Premier Support customers receive priority access to our support team. Customers can talk or chat with technical support specialists 24 hours a day, five days a week. Emails sent during support hours are guaranteed a one-hour first-response time.
![Priority access](webp/image-priority-access-1236x80053a3.webp)
Existing customers
Please talk to your Account Manager / CSM about how you can access Premier Support offerings, or if you do not have Premier Support but are interested.
![Image for solutions - pro-services - audience services](webp/image-proserv-audience-services-1236x80053a3.webp)