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UserTesting for enterprise organizations

Quickly capture rich, video-based feedback from customers, prospects, employees, and more to innovate and build exceptional brand experiences.

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Empowering enterprise organizations to succeed

From increased customer expectations to higher standards for employee experience, enterprise organizations have a lot to consider when it comes to creating great experiences. Traditional strategies and channels aren’t sustainable. Large teams need an enterprise testing strategy with access to fast, real human insight at every stage of development, for every experience.

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How enterprise organizations build competitive brand experiences with UserTesting

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Customer Story

Philips

How Philips increases innovation while driving down costs

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Customer Story

Burberry

How Burberry improved its app experience and development of personalized content

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Customer Story

Microsoft

How Microsoft drives innovation and market leadership

Differentiate and optimize customer experiences

Drive innovation and build competitive experiences

  • Develop customer-driven solutions that get results, with rapid, frequent testing 
  • Gain deeper understanding of customer attitudes and behaviors through remote, live interviews
  • Differentiate from your digital strategy through competitive insight
  • Test your competitors to understand what customers really want, and use that insight to improve your products
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Validate decisions to reduce risk

  • Capture feedback on early designs or messaging
  • Ensure product-market fit by testing mobile apps before release
  • Make sure messaging resonates by gathering fast feedback on content and emails
  • Design, build, and iterate with confidence, driven by customer feedback at every stage of development
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Learn from your target audience to make confident decisions

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Hear from your customers today, no experience required

Get started quickly with UserTesting templates to validate concepts, discover needs, and hear your customers’ thoughts on your products.
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    Competitive comparison

    Learn how customers feel about competitors and where you need an edge.

    Explore customer story
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    Needs and frustrations discovery

    Identify opportunities to improve customer experiences or activities.

    Explore customer story
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    Prototype evaluation

    Observe users using a pre-production experience.

    View customer story

Additional resources

Sustainability templates for usability testing

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Sustainability templates for usability testing

Learn more about sustainability templates and why we recommend leveraging them to understand your audience better on-the-fly.

What’s a Customer Experience Narrative?

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What’s a Customer Experience Narrative?

Discover how to scale customer feedback with Customer Experience Narratives.

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Guide

Mitigating risk in digital product development

See how digital product teams reduce risk, manage cost, and stay competitive by innovating and iterating quickly.