Industry
UserTesting for healthcare
Understand and empathize with patients to improve healthcare experiences and drive loyalty
Create better patient journeys
Ensure experiences meet patient needs across multiple touchpoints, from telehealth, to wellness apps, to in-office visits, and more
Learn moreEnrich data and analytics with patient insight
Learn moreOptimize mobile patient experiences
Learn moreReach every type of consumer from around the world
Deliver empathetic, personalized patient experiences with UserTesting
- Thanks to the insights we collected through UserTesting, we are now able to better understand what patients need during these tough times and can work with healthcare providers to meet these demands.
- "We can co-create digital and product experiences with our target customers on a daily basis with UserTesting. No other solution makes it easier and faster to be Customer First, regardless of what we’re building."
- "Talking to patients builds empathy for the patients, and helps us understand the ‘why’ behind whatever we decide we are going to build."
- "We use the UserTesting platform like a Swiss Army knife, from getting quick feedback on design prototypes to conducting a 300+ person deep dive on user personas."
- "UserTesting breaks the barriers to understanding how and why people use our product. Now everyone can test and know for themselves."
Understand patients throughout their health journey
Get started quickly with UserTesting templates to empathize, validate concepts, discover needs, and hear patients' thoughts on health experiences.
Explore templateUnderstand the patient journey
Understand how patients engage with you across multiple touchpoints
Explore templateConcept validation and testing
Get candid feedback or validation to help evaluate a new concept or idea.
Explore templateMultichannel journey
Understand how customers engage with your brand or products across multiple touchpoints.
Explore templateCompetitive comparison
Learn how customers feel about competitors and where you need an edge.
Explore templateWebsite evaluation
Assess critical website characteristics such as appearance, ease of use, and trust.
Explore templatesAd testing
Gather reactions to your digital, print, or billboard—through human insight.
